Knowledge Base

Mautic Jump Condition – Making it work!

The Mautic jump condition is an amazing step in advanced customer journey campaigns, however there is a small bug which renders is useless (this was prevalent in versions up to 2.16.3 and I am not sure if it it is fixed in 3.x.

The Problem:

By adding a jump condition after a condition simply does not work.  The jump is never triggered.

The Solution:

After a condition, add in an action step like “Update Tag” and changed the users tag to something and then add in the jump action.

5 Best Practices for Effective Marketing Automation with Surge.AMS

Surge.AMS is a powerful marketing automation tool that allows you to create and execute complex marketing campaigns to engage your audience and drive business growth. One of the key features of Surge.AMS is its ability to create targeted segments, campaigns, emails,...

Surge.AMS – easy to implement tips

Automated marketing can be a powerful tool for businesses of all sizes, and Surge.AMS is a great platform for those looking to get started. One of the key features of Surge.AMS is its ability to track visitors and segment them dynamically, which can be used to create...

Cape Media enjoying the power of Surge.Media

Cape Media, one of the leading SportsBook Affiliates in the United States has seen great success with Surge.AMS. In the beginning of 2021 Surge.Media formed a relationship with Cape Media where they began to provide both strategic, operational and technical services...

Benefits of Automated Marketing

In 2022, more and more companies began to realize the potential of automated marketing to improve their bottom line. Automated marketing refers to the use of software and technology to automate repetitive, time-consuming tasks related to marketing campaigns, such as...

Surge.Media is happy to announce the onboarding of Cipher Sports Technology Group as its latest customer

Surge. will be providing its Automated Marketing System to Cipher Sports Technology Group, bringing a high level of hyper personalized customer communication and automation to the groups web brands. Using Surge. technology will assist in enabling Cipher’s customers to...

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Installing the Firebase Plugin for Mobile App Push Notification

How incredible would it be if the AMS could send Push Notifications to your app?  Well yes you can do this with OneSignal, however not everyone is using OneSignal and we have found that many of our customers are using Firebase. So there is a company that has released...

I sent an email and made a sale!

This is a sentence I am always surprised to hear from our clients.  So many people are under the impression that e-mails don't work anymore.  People are focused on social platforms, text messages and whatsapp. We meet so many clients that have legacy data that they...

Using Campaigns to Manage Sales Follow Up Cycle

In continuation from our previous post on "Using Campaigns to Improve Sales Cycle" we now move into using Mautic campaigns to help the sales team follow up with leads that come in. Firstly we consulted with our clients on their needs, and in a very general case what...

Using Campaigns to Improve Sales Cycle

The AMS has many hidden features that can be used in conjunction to improve your overall sales cycle. At Surge we have used advanced campaigns and logic to help increase a business overall sales cycle and to boost conversion rates. How did we do this ? We started off...